Salon Policy

Cancellation/no-show policy

At Therapy Hair Salon, we respect that everyone’s time is valuable.  We do our best to adhere to each client’s scheduled appointment and schedule accordingly to avoid any wait times.  For this same reason we enforce a strict 24-hour cancellation policy.  All appointments cancelled, rescheduled, or no showed within this 24 hour window, will be required to pay a booking fee for any future appointments. 

Running Late

If you are running more than 10 minutes late, your appointment may have to be rescheduled. We will do our best to accommodate you. 

Haircut and Color Adjustments

If there is something about your new style that you do not love, please contact the salon within one week to schedule an adjustment.

CHARLOTTE, NC


Therapy Hair Salon
304 E Worthington Ave
Charlotte, NC 28203

Phone: (980) 406-3363

Hours:
Sunday: Closed
Monday: 10:00 am – 2:00 pm
Tues. – Thurs.: 10:00 am – 7:00 pm
Friday: 10:00 am – 5:00 pm
Saturday: 10:00 am – 4:00 pm

ROCK HILL, SC


Therapy Hair Salon
227 Johnston St.
Rock Hill, South Carolina 29730

Phone: (803) 327-1800

Hours:
Sunday: Closed
Monday: 10:00 am – 2:00 pm
Tues. – Thurs.: 10:00 am – 7:00 pm
Friday: 10:00 am – 5:00 pm
Saturday: 10:00 am – 4:00 pm

Get in touch

At Therapy Hair Salon, we genuinely value your opinion and cherish every chance to connect with our clients. Our ultimate goal is to provide you with an exceptional experience, and we truly appreciate your feedback on how we’re doing.

Whether you have any questions, concerns, or simply want to share your thoughts, please feel free to reach out to us using the form below. We are eagerly looking forward to hearing from you and using your valuable input to enhance our services.

Thank you for choosing Therapy Hair Salon. We can’t wait to hear what you have to say!

    Please prove you are human by selecting the star.

    "Olivia is the bomb! My first ever initial visit with her was for a color correction and she nailed it! I will forever be a client of hers. She is the best, most sweetest person I’ve met. Shout out to the staff there also, they’re always so personable and genuine! You guys rock!"

    - Danielle S.